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Too Much AI: Are Businesses Losing the Human Touch?


Glint Advertising - January 15, 2025 - 0 comments

Artificial intelligence (AI) has revolutionized businesses’ operations, but are companies relying too much? In the latest episode of the Glint Advertising podcast, team members Jonathan and Miriam dive into “The Oversaturation of AI and Better Practices,” discussing the fine line between AI integration and the loss of human expertise.

A Growing Concern

Jonathan and Miriam highlight a troubling trend: businesses are leaning so heavily on AI that technical skills within teams are dwindling. Automated tools have simplified many processes, but this convenience has come at a cost. A lack of technical know-how can leave businesses stranded when systems fail or require customization.

The Importance of Verification

Another key issue discussed is the blind trust placed in AI-generated outputs. From marketing copy to strategic recommendations, organizations often skip the critical step of verifying AI-generated information. This oversight can lead to errors, miscommunications, and even reputational damage. As Jonathan pointed out, “AI is only as good as the information it’s fed and the humans refining it.”

Adding a Human Element

Miriam emphasized the need to refine AI generations to add a human element. Businesses integrating empathy, creativity, and personalization into AI outputs stand out. “The tools are powerful,” she said, “but they’re not a replacement for human connection.”

Discover more insights by listening to the full podcast. Click here to explore how your business can balance AI’s efficiency with the irreplaceable value of human touch.

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